Brilliant company and a fantastic greenhouse. Greenhouse did not arrive on the agreed date which was very frustrating. Came early the next morning. Called the company to complain and was given a refund of the delivery cost. Struggled a little with the instructions but one call and our problems were solved. Had a problem with some panes of glass and once again a quick call and new glass arrived the next morning. Love my greenhouse and am very impressed with the customer service we received. Would definitely recommend this greenhouse.