Terms and Conditions
Seven guarantees we offer you on the greenhouses we make in house
Your new greenhouse is designed to give you enjoyment for many years. For piece of mind, all our greenhouses have a free 10-year frame guarantee. This valuable guarantee against any manufacturing faults also extends to your choice of metal base and powdercoated coloured finish.
* Guarantees apply to Alton, Hercules, Robinsons and Simplicity greenhouse brands only
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Lowest Price in the UK Guarantee
- You can rest assured that the price you pay for your new greenhouse is the lowest available in the UK - guaranteed. If you can find the same greenhouse being retailed at a cheaper price, we'll beat it by at least £10.
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Easy to change Guarantee
- If you change your mind, want a different model or size or need to add anything - it's easy - just give us a ring and we'll help you to change your order easily.
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100% Customer satisfaction Guarantee
- We want you to be 100% satisfied with your new greenhouse. We realise that it's an important decision for you to take, so we guarantee your complete satisfaction by giving you the best impartial advice and technical support, seven days a week - right from the moment you first call us.
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100% Deposit Refund Guarantee
- If, for any reason whatsoever, you decide to cancel your order, this will be accepted if notified to us at least seven days before the agreed delivery date. We will then refund your deposit in full. No quibbles, no arguments.
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Free 10 year Guarantee
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Your new greenhouse is designed to give you enjoyment for many years. For piece of mind, all our greenhouses have a free 10-year frame guarantee. This valuable guarantee against any manufacturing faults also extends to your choice of metal base and powdercoated coloured finish.
Exclusions include moving parts, glazing, wind and accidental damage.
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100% Refund Guarantee
- However, if for any reason you don't agree that your new greenhouse is the finest available at the best possible price, then simply put it back into its original box and return it to us within 30 days of delivery. We guarantee to refund you 100% of the price paid, less agreed delivery and collection charges. No quibbles, no arguments.
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100% Risk free order Guarantee
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We guarantee that ordering a greenhouse from us will be easy, flexible and 100% risk-free. You only need a 10% deposit with your order, and for your convenience we accept all major credit and debit cards. The balance is only due on delivery.
We will confirm your order in writing with the approximate delivery time, together with any special delivery instructions you want us to follow. If you wish, you can delay delivery for up to a year, during which time we will hold your greenhouse in stock ready for delivery when you want it.
